FAQ |
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Frequently Asked Questions |
Different
Shipping address:
For your security We ship only to the billing address
of the credit card. In case you need to ship to another
address.
- Please
call your bank and add the additional address to
your credit card, we will call your bank and verify
it. After adding the new address email to
 with
your bank phone no.
-
Alternately email to
 or
fax 775-295-0901 a photocopy of your driver license,
credit card, and order number with the new shipping
address. Passport can be used as a form of
identification.
- There
are no exceptions.
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Shipping Time
All gowns on this site are in stock and
will ship after 2 days of processing time . In case
you give an alternate color choice, your chances are
100%. At any given time we have thousands of gowns in
standing stock.
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Return Policy
Returns can be done within 5 days from the date of receipt.
After 5 days there are no refunds or exchanges. In case
of refund, 15% restock fees apply. Shipping charges
are not refunded. In case of group orders with 3 pieces
or more, no refunds, only exchanges for a different
size. No exceptions.
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International Shipping
Since it is difficult to verify credit cards we need
the copy of your credit card with driver license and
the order no written on it. No exceptions we will not
ship without it. You could either fax it to 775-295-0901
or email to .For
International Exchanges, Customer has to pay the
shipping of approx $35.00 for us to reship the order
again.
All custom duties have to be paid by customer.
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Contact Address
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About Us
Promdresses.name is the online gateway for unique
breathtakingly lovely bridal gowns, prom dresses,
bridesmaid dresses, prom gowns, wedding dresses and
flower girl dresses at affordable discount prices.
The apparels displayed here are hand-tailored and
hand-embellished individually to give you the perfect
look. Allow us a day or two for processing the orders
after which it will be promptly delivered right at
your doorsteps through our special shipping service. |
